Privacy Policy

Introduction

Club Muso Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website www.clubmuso.co.uk (“Site”). Please read this Privacy Notice carefully to understand our views and practices regarding your personal data and how we will treat it.

Our contact details

Name: Club Muso Ltd

Address: Hillgrove House, Winbrook, Bewdley, England, DY12 2BA

Phone Number: 08000 920 626

E-mail: info@clubmuso.co.uk

Date Completed: 04^th June 2024

How do we collect personal information?

We may obtain information about you when: you use our website, submit an enquiry form, or contact us by email or phone.

The type of personal information we collect

We currently collect and process the following information:

Personal Identification Information: Name, business name (if applicable) email address, phone number, etc.

Banking Information: Bank details, credit/debit card details.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Enquiry Information: Any further information entered into your enquiry.

How We Use Your Information

We use the information we collect in the following ways:

• To keep company records
• To process and analyse enquiries and bookings
• To provide, operate, and maintain our website.
• To improve, personalise, and expand our website.
• To understand and analyse how you use our website.
• To develop new products, services, features, and functionality.
• To process your transactions and manage your orders.
• To send you emails.
• To detect, prevent, and address technical issues.
• To comply with legal obligations and protect our legal rights.
• To provide acts, if booked through Club Muso Ltd with your personal information and event information so they can contact regarding their booking.

Legal Basis for Processing Your Information

We rely on the following legal bases to process your personal data:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests.

Who can access your personal information?

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if we are required to do so by law or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud, (d) act in urgent circumstances to protect the personal safety of users of the Site, or the public, or (e) protect against legal liability.

Data Security

We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing:You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@clubmuso.co.uk.

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Notice does not apply to those websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Notice

We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Notice, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:

• Email: info@clubmuso.co.uk
• Phone: 08000 920 626

Thank you for trusting Club Muso Ltd with your personal data. We are committed to ensuring your information is secure and used appropriately.